Advanced Communication & Interpersonal Skills

Course Introduction

Communication skills are one of the most important skills in the modern workplace. Communication skills help us to interact more effectively with colleagues at all levels of the organization; this requires a complex mix of skill and style and an ability to adapt to different personality types. To establish and promote a particular view or idea, or to communicate an unpopular message, requires confidence and empathy. To consistently achieve successful outcomes, it is necessary to have an in-depth understanding of what really happens during the process of communication. This communication skills training course introduces delegates to the fundamental dynamics of high impact communication.

Effective communication is a critical element of successful supervision and leadership.  From one-on-one discussions to group presentations, this Course shows busy managers, supervisors and team leaders how to get positive results using proven communication techniques.

Objectives

By the end of this program, the participants will be able to deal with:

• Essential ingredients of good communication.
• Communicating with groups and modifying style depending on the audience
• Barriers to Effective Communication
• Skills related to non-face-to-face communication (telephone, email etc.)
• Communication Strategies
• Sharing knowledge with team members and other stakeholders
• Establishing networks for sharing best practices
• Communication as a Leadership Competency Framework

Daily Topics

For registration & more information please contact

NAYEL Training Centre 

T: +971 4 379 7245 | M: +971 50 249 6876 WhatsApp +971 50 249 6876

Email [email protected]