Managing & Measuring Training, Learning, and Development

Course Introduction

Today, it's vital that an organization continues the development of its people while ensuring value, effectiveness, and efficiency. A learning and development strategy driven by the organization's strategic goals and needs is widely recognized as important to business success. A significant issue faced by HR, Training, and Learning and Development professionals is managing and evaluating the development and, more importantly, demonstrating value through return on investment (ROI).

This dynamic Managing & Measuring Training, Learning, and Development training course will provide the delegates with the essential knowledge and skills to manage and evaluate high impact learning interventions. An essential development for those who wish to be more effective and efficient with the financial control of creating, measuring and managing training and development. It explores typical evaluation methods, from post-training questionnaires to metrics development and quantitative survey methods. It also enforces why learning must be aligned with business objectives. Effective learning and development evaluation must be strongly linked with identified performance gaps. Learn how to align the objectives of the different areas with the most important business aspects in a more medium-long term perspective to measure the delegate's training interventions' success, improve results, and make the People Development function more marketable internally.

Objectives

The participants will be able to:

• Sharp the ability to measure and maximize the training ROI
• Apply techniques to identify business learning and development needs, commonly the Training Need Analysis (TNA)
• Develop and propose impactful development interventions to meet strategic business objectives
• Contact with the most recent evaluation methods, as well as the most impacting ones, to support the decision of the managers on the business model and to be able to measure the investment made efficiently
• Design a more personalized business model capable of supporting the training and development of employees in a more realistic way

Training Methodology

This training course will provide a valuable exchange of knowledge, ideas, and experiences. Immerse in experiential activities, collaborative group exercises, and face-to-face networking opportunities with your peers. There will be an alternation between theoretical expositions and practical exercises – individual and in groups, analysis of case studies, directed debates with the group's active participation, and simulations of representative situations of the professional context.

Professional Impact

The delegates will:

• Develop the key components required to provide impactful learning and demonstrate ROI
• Design and align key development interventions with the business 
• Create strategies to monitor and evaluate development interventions
• Increase confidence in managing the development function with more excellent professional skills in development
• Learn how to demonstrate that ROI has been achieved and create a viable business case

Target Audience

This training course is suitable for a wide range of professionals from HR and Training but will greatly benefit those who are: 

• Organizational Development (OD)
• Learning and Development (L&D)
• Human Resources (HR)
• Talent Management and Succession Planning
• Training and Development technicians
• Strategic Thinkers
• ROI for Training Managers
• People curious about Training/Learning Development evaluation and ROI

Daily Topics

DAY ONE: LEARNING & DEVELOPMENT STRATEGY

• Strategic Approach: Current trends affecting the management of learning and development
• Defining the Learning Organization (LO)
• Aligning development to meet business objectives: Planning for Future Skills and Competences
• Managing Development Expectations from Generation X to Generation Z
• Importance of Strategic Organizational Development (OD) and HR planning

DAY TWO: DESIGN AND ALIGNMENT OF ORGANISATIONAL NEEDS

• Understanding the Organizational Training / Development Cycle
• Conducting Training Needs Analysis (TNA): Methods and Principles
• The Map of Competencies
• Alignment of development to achieve high-quality learning
• Learning Measurement Metrics: Objective and Outcome Criteria
• Talent Management Systems and Procedures

DAY THREE: EVALUATION MODELS AND METHODS

• Evaluation models of training and development
• Kirkpatrick and Phillips Models of Evaluation
• How to Measure Training Return-On-Investment (ROI)
• Measuring Social and Cultural Impact
• Utilising key stakeholders for success

DAY FOUR: LEARNING AND DEVELOPMENT FUNCTION – HOW TO MANAGE IT

• How to Lead and Manage the L&D Function?
• International Quality Training standards
• Collecting Evaluation Data
• Costing, Cost Comparison, and Cost-Benefit Analysis
• Learning Management Systems (LMS) Support
• Development vs Performance Appraisal

DAY FIVE: BUSINESS CASE USING ROI

• Using the correct communication methods and channels
• Business Case as an Investment in Training
• How to present the Business Case to Key Stakeholders?
• Critical learnings and tips for success
• 70-20-10 method to develop a PAP - Personal Action Planning

For registration & more information please contact

NAYEL Training Centre 

T: +971 4 379 7245 | M: +971 50 249 6876 WhatsApp +971 50 249 6876

Email [email protected]