Certificate in Advanced Business Communication

Course Introduction

The skills used by these professionals can be used in every business situation you can think of. Use the advanced communication skills that specialists employ and increase your chances of success in all of your business interactions. At the Advanced Business Communication Masterclass, led by one of our high qualified world class instructor, you will develop your skill set and the ability to shift from unconscious competence' to' conscious excellence' whenever you need a result.

Objectives

By the end of the training, participants will be able to:

• Increase interpersonal effectiveness in every business situation by using advanced communication skills that build trust and rapport
• Deepen understanding of customers’ needs and achieve improved business results by discovering powerful listening and language skills that uncover people’s underlying values and beliefs
• Get the results you want every time you negotiate, interview, manage staff or sell, through an deep understanding of the other party’s needs
• Increase employee engagement by improving your communication skills and learning how to deal effectively with the full range of staff management situations – both formal and informal

Training Methodology

This interactive training course includes the following training methodologies as a percentage of the total tuition hours:-

• 30% Lectures, Concepts, Role Play
• 70% Workshops & Work Presentations, Techniques, Based on Case Studies & Practical Exercises, Software & General Discussions
• Pre and Post Test

Target Audience

This course is intended for those who want to dramatically improve their workplace communication, taking it to a level they didn’t know existed. It will benefit everyone involved in negotiations, interviewing, managing staff and selling. The core communication skills that you will learn can be applied in any situation.

Daily Topics

• PRE-TEST
• Introduction
• Breaking down the myths of communication Conversation encouragers
• Communication/conversation rules
• Social rules
• Learning the core skills used by great communicators
• Listening – the first part of great communication
• Practical Exercises
• The power of language and effective questioning – the second part of great communication
• Preparation and planning
• Communications Clinic – your challenges diagnosed and treated
• Course Conclusion
• POST-TEST and EVALUATION

For Registration & more information please contact

NAYEL Training Centre 

T: +971 4 379 7245 | M: +971 50 249 6876 |WhatsApp: +971 50 249 6876

Email [email protected]