Designing and Implementing Competency Frameworks

Course Introduction

The Competency-based Framework (CBF) is key to the growth of any organisation. Its application is vital in various areas, such as human resources (HR) capacity building. HR refers to the people who make up the workforce of an organisation. CBF is an integration of effective HR planning and capacity building. It enables an organisation to assess its workforce capacity based on competencies. Through CBF, an organisation can better plan for the workforce competencies and capabilities needed to achieve its vision, mission, and goals.

The Framework provides a structured way of developing an organisation's workforce by incorporating the required values, capabilities, and competencies by identifying the right skills. These are skills needed for the continuous development of civil servants to deliver responsibilities effectively and efficiently. CBF also ensures that all workers have a common understanding of the values and expected performance behaviours. The main objective of this training course is to design and develop the Competency Framework for all roles of the organisation.

Objectives

It is aimed to identify, define and assess competencies across all areas of the organisation. Also, to review the current job evaluation process with tools and get a competency interface for all jobs and be evaluated for all employees. Therefore, it will provide a logical and transparent framework for recruitment, succession planning, personal and professional development and career and performance management.

The delegates will be able to:

• Design the framework of competencies by analysing the organisational structure
• Define competency indicators to determine and show the current competency levels of each job
• Identify required functional, technical, generic and leadership competencies per position and job cluster
• Assess the present skills of all existing employees in relation to the standards set and propose appropriate measures
• Link the results of the competency framework, and skills gap analysis to existing systems of Performance management, Career and Succession planning, as well as Learning and development

Training Methodology

This training course will provide a valuable exchange of knowledge, ideas, and experiences. Immerse in experiential activities, collaborative group exercises, and face-to-face networking opportunities with your peers. There will be an alternation between theoretical expositions and practical exercises – individual and in groups, analysis of case studies, directed debates with the group's active participation, and simulations of representative situations of the professional context.

Professional Impact

The delegates will:

• Know and understand the concepts and key elements that make up a Competency Management model
• Know how to define a Competency Management System (CMS)
• Define skills development plans
• Identify, Select and Group Competency Profiles
• Manage careers and succession planning effectively and strategically focused

Target Audience

Empower the delegates with the necessary knowledge to design, develop and implement a Competency Management System in their Organisation using the concept of competencies as a reference. This training course is intended for all professionals with direct or support responsibilities in the management and development processes of human capital in organisations, including directors, managers, technicians, and the general public interested in developing and improving organisational talent.

It is suitable for a wide range of professionals but will greatly benefit:

• Human Resources Personnel
• Learning and Development Personnel
• Talent Development Specialists
• Line Managers
• Organisational Development Professionals
• Business Consultants
• Operation Managers
• Process Managers
• Team Leaders involved in Team Development

Daily Topics

DAY ONE: DESIGNING THE COMPETENCY SYSTEM

• What is Competency Management?
• Human Resources Management and Competencies Management
• Adapt People Management to the Organisation's needs
• Relate Competencies to Business Strategies
• Functional and Technical Skills
• Building the Portfolio

DAY TWO: THE COMPETENCIES MAPPING PROCESS

• Skill Mapping Techniques
• Stages and step-by-step of the Mapping Interview
• What to Consider: Critical events and situation/behaviour/outcome
• Profile Preparation/Competencies Model
• Transcription and Analysis of Interviews

DAY THREE: THE COMPETENCY-BASED SELECTION PROCESS

• Select and group the behaviours
• Profile/Model Formatting: Levels of Complexity
• The Competency-based Selection Process Techniques
• The Competency Interview
• The most common mistakes in the interview and how to avoid them

DAY FOUR: DESIGNING A COMPETENCY-BASED DEVELOPMENT PLAN

• Where to start?
• Identify strategic needs, and gaps and define action strategies
• How to choose result indicators?
• Manage Training and Development Plans adjusted to competency matrix management
• Articulate the evaluation of the performance and benefits with the Competency Matrix

DAY FIVE: PREPARE EVALUATORS AND EVALUATED

• Why and how to train Assessed and Assessors?
• Focus on facts and not on personal aspects or opinions
• The feedback meeting step by step
• Define an Individual Action Plan and systematic follow-up
• Promote the Competencies Model internally
• Articulate the Competency Management Model with other HRM tools

For registration & more information please contact

NAYEL Training Centre 

T: +971 4 379 7245 | M: +971 50 249 6876 WhatsApp +971 50 249 6876

Email [email protected]