Negotiation and Dispute Resolution

Course Introduction

Negotiation and dispute resolution are essential skills in any business or project environment. Whether negotiating terms with suppliers, resolving conflicts with clients, or handling internal disagreements, professionals must have a solid understanding of negotiation tactics and conflict management strategies. This course provides participants with the knowledge and practical skills required to handle negotiations and resolve disputes effectively, ensuring that outcomes benefit all parties involved while maintaining professional relationships.

Objectives

By the end of this course, participants will be able to:

1. Understand the theory and principles behind effective negotiation and dispute resolution.
2. Develop practical negotiation strategies and tactics for various contexts.
3. Apply techniques for resolving conflicts in a constructive and mutually beneficial way.
4. Understand cultural differences and their impact on negotiations and dispute resolution.
5. Use effective communication and persuasion to reach agreements and resolve disputes.

Target Audience

• Managers, supervisors, and team leaders involved in contract negotiations or conflict resolution.
• Legal professionals, including in-house counsel and dispute resolution experts.
• Project managers and business development managers.
• HR professionals involved in employee relations and workplace conflict management.
• Sales and procurement teams.
• Anyone seeking to improve their negotiation and conflict resolution skills.

Daily Topics

For registration & more information please contact

NAYEL Training Centre 

T: +971 4 379 7245 | M: +971 50 249 6876 |WhatsApp:  +971 50 249 6876

Email [email protected]