Personal Effectiveness & Influencing Skills

Course Introduction

In this 24/7/365 ‘always on’ world, it is so easy to get lost in the detail of tiny things. Keeping your focus and being personally effective is more important than ever. In a world where customers are bombarded with information, influence is also critical. In this modern business world, there are increasing demands on all our time. Tasks are complex, multi-factored and come at breakneck speed. Results are expected immediately, and increasingly we rely on input from many other sources, any of which may have very different/conflicting priorities. Being personally effective is a given, but doing it is not always prominent or easy. Likewise, ‘no man is an island’, increasingly we need the support, assistance or at least ‘buy-in’ of others to achieve our business goals and objectives. How we can address all these issues is critical to effective modern workflows and practices.

This fast-moving and highly participative training course will help the delegates understand, learn, and practice some of the essential skills of modern-day life – how to be the most effective and how to influence others. You will learn new skills, which have been proven time and again and get the chance to practise, refine and perfect them in a safe environment. These new skills, when mastered, can have a profound effect on both your career and your private life.

This training course will develop the following delegate’s competencies:

• Characteristics of what it means to be effective
• Behaviours &characteristics and how some may not be helping you
• How to adapt your communications to become more effective
• How to set proper personal goals and how to stick to them
• The power of habit and how to ‘embed’ good behaviours
• The science of influencing and how to develop compelling influencing skills

Objectives

After attending this training course, the delegates will be able to:

• Understand what personal effectiveness means and why it is so essential for you
• Learn the skills of objective 'self-audit' to understand in detail your strengths and areas for development are
• Have the confidence to communicate effectively from the first moment with colleagues, customers, senior management, spouses, etc. 
• Develop an approach to clarify your precise desired outcomes and then learn to deliver on them
• Learn how to 'self-mentor' how to review your performance and develop action plans for improvement objectively
• Understand where your time goes and learn the skills of prioritisation for maximum returns
• Understand that you 'cannot pour from an empty cup', and that rest & recuperation are important ineffectiveness

Training Methodology

This training course uses a mixture of lectures, facilitated workshops, exercises, and video presentation role play and software tools to deliver a varied, exciting and memorable learning experience.

Professional Impact

The world is such a busy place right now, and there is always so much to do and know. It is so easy to get lost in the myriad of small things that we lose sight of the bigger picture. This interactive training course looks to address this to embed good practices and then give you skills, tips and tricks to stay on track.

The participants will be able to:

• Understand what their current state is, what works for them, what does not
• Understand how to cut the addiction of ‘busy-ness’ and focus on those things that truly matter
• Learn how you currently come across to others
• Learn how to set meaningful goals that you stick to and manage your time most effectively
• Understand the science of motivation to keep yourself on track
• Learn how to deal with negative people and stop them de-railing you
• Learn how to be persuasive and influence others

Target Audience

It isn't easy to imagine someone on this training course would not be helpful. However, those who have gained much from it in the past include:

• Sales Professionals
• Marketing Executives
• Project Managers
• Customer Service agents
• Administrators
• Personal Assistants
• Executives
• Event Organisers
• Anyone with much to do and not much time to do it in

Daily Topics

DAY ONE: MANAGING YOURSELF & PERSONAL EFFECTIVENESS

• Self Audit: How effective are you right now?
• What do we mean by “Personal Effectiveness”?
• Managing your Time workshop
• Understanding your Personal Motivation
• Working with your Personality Type
• How to stop your mind from sabotaging you?

DAY TWO: GOAL SETTING

• How to set ‘Proper’ Goals?
• Being Kind to Yourself
• Installing New Habits
• Metrics &Measurement of Goals
• Using Behavioural Economics to Install New Routines

DAY THREE: COMMUNICATIONS SKILLS

• Saying ‘No’ Nicely: The Art of Assertiveness Workshop
• ‘Fake It ‘til you make it’: How to appear confident, even if you don’t feel confident
• Dealing with Difficult People
• Dealing with Setbacks
• How to change your mindset?

DAY FOUR: INFLUENCING SKILLS WORKSHOP

• What makes a good influencer?
• Talking vs Listening vs Understanding
• The Science of Persuasion
• Applying the different influencing styles workshop
• Persuasion vs Manipulation

DAY FIVE: RELATIONSHIP SKILLS

• How to create and Build Rapport?
• How to Build Trust?
• Active Listening Skills
• Handling Objections Workshop
• Summary, Review and Action Planning going forwards

For registration & more information please contact

NAYEL Training Centre 

T: +971 4 379 7245 | M: +971 50 249 6876 | WhatsApp +971 50 249 6876

Email [email protected]